We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
I took a gamble on this scent, but was pleasantly surprised at how nice it filled my bedroom with a scent mixture of ginger tea & honey. Very pleasing, I'll definitely buy this scent again. Very nice.
It's my third purchase, actually. Smells absolutely amazing, awesome fragrance throw, great for spring and summer.
This is the exact scent I was looking for. Smells just like a fancy hotel you may know. BUY This brand...so far the very best!
This smells divine and lasts for hours! Doesn’t lose its strength as fast as some waxes I’ve used.
Really pleasant smell without being overpowering like other scent melts, and they last a long time. This is now the only brand I buy!
The smell of the wax was great they didn't melt super fast i will definitely be buying more of these
I loved the smell. People would walk into my house and always say "It smells really good in here."
The aromas are very strong and I love them,overall the price is very good they come with a very strong aroma and i will buy them again
I am enjoying the scents to the maximum. Great value, So glad I got it
My house smells like the Westin. Exactly what I was hoping for.
Amazing smell. This is a great, quality product.
Love these!! They smell awesome!!!
They smell so good. Very lingering scent to them.
Lasts a lot longer than most wax melts. The ginger smells like a fresh cleaned house
I love the clean smell, not overpowering
I can smell it all over our house! Love it!
Love the scents....just as good as the more expensive brands
As Advertised, Fast Shipment
Wow. These are awesome.
Product is good
I am so happy about this purchase
Really nice aroma.
I like this scent
I like the strong smell
they are good